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Knowledge Base

Frequently Asked Questions

Answers to common questions about World Cup Hub.

01

Is World Cup Hub licensed and regulated?

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Yes, World Cup Hub operates under a license issued by the UK Gambling Commission, which ensures that the platform adheres to strict standards for fair play, player protection, and anti-money laundering practices. All bets are monitored by independent auditors, and the site uses SSL encryption to safeguard personal and financial data. You can verify our license number on the Gambling Commission’s public register.

02

What is the minimum age required to open an account and bet on World Cup Hub?

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You must be at least 18 years old to register and place bets on World Cup Hub. Age verification is performed during the account creation process and may require a valid ID or passport. If we cannot confirm your age, the account will be suspended until documentation is provided.

03

How do I verify my account and why is verification required?

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Account verification involves uploading a government-issued photo ID and proof of address. This step is mandatory to comply with anti-money laundering regulations and to ensure the security of your funds. Verification usually completes within 24 hours, after which you can deposit, withdraw, and bet without restrictions.

04

What payment methods are accepted for deposits and withdrawals on World Cup Hub?

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World Cup Hub accepts Visa, Mastercard, and Maestro cards, as well as e-wallets like Skrill, Neteller, and PayPal. Bank transfers and prepaid cards are also supported. Deposits are instant; withdrawals to e-wallets take 1-2 business days, while card and bank transfers may take 3-5 business days.

05

Does World Cup Hub offer a welcome bonus, and what are the wagering requirements?

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New users receive a 100% match bonus up to £50 on their first deposit. The bonus must be wagered 5 times (5x) on sports events with odds of at least 1.50 before withdrawal. The wagering must be completed within 30 days; otherwise, the bonus and any winnings are forfeited.

06

What happens to my bet if a World Cup match is postponed or cancelled?

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If a match is postponed and rescheduled within 48 hours, bets remain active. If the match is cancelled or abandoned without a resumption within that window, all bets are voided and stakes are refunded to your account. For live bets, the official match result at the time of abandonment determines the settlement.